Privacy Policy

At FastPash, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our warehouse management system and related services. Please read this policy carefully to understand our practices regarding your personal data.

1. Information We Collect

We collect several types of information to provide and improve our services:

• Personal Information: Name, email address, phone number, company name, and billing information when you create an account or contact us.
• Warehouse Data: Product information, inventory levels, location data, order details, shipping information, and barcode scans entered into our system.
• Usage Information: IP addresses, browser type, device information, access times, pages viewed, and actions taken within the application.
• Cookies and Tracking: We use cookies and similar technologies to enhance user experience, analyze usage patterns, and maintain session information.

2. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide, maintain, and improve our warehouse management platform, process orders, and manage inventory.
• Communication: To send you technical notices, updates, security alerts, support messages, and respond to your inquiries.
• Analytics: To understand how users interact with our platform and improve functionality, performance, and user experience.
• Legal Compliance: To comply with applicable laws, regulations, legal processes, or governmental requests.

3. Data Security

We implement comprehensive security measures to protect your information:

• Encryption: All data transmitted between your devices and our servers is encrypted using industry-standard SSL/TLS protocols.
• Access Controls: We maintain strict access controls and authentication mechanisms to prevent unauthorized access to your data.
• Monitoring: We continuously monitor our systems for potential security vulnerabilities and attacks.
• Data Backup: Regular backups are performed to ensure data integrity and availability in case of system failures.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your data only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our platform (e.g., cloud hosting, payment processing, shipping carriers).
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
• Legal Requirements: When required by law or to protect our rights, property, or safety, or that of our users or others.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide services. We will retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data at any time.

6. Your Rights

Depending on your location, you may have the following rights:

• Access: Request access to the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to legal retention requirements.
• Data Portability: Request a copy of your data in a structured, machine-readable format.
• Objection: Object to certain processing of your personal information.

7. Third-Party Integrations

Our platform integrates with third-party services such as Shopify, UPS, FedEx, and DHL. When you use these integrations, their respective privacy policies apply to the data they collect and process. We encourage you to review their privacy policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the 'Last Updated' date. Your continued use of our services after changes constitutes acceptance of the updated policy.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at [email protected]